Refund Policy

Refund Policy for Using UdyogX Platform.

This Refund Policy applies to all purchases made through UdyogX Technologies Private Limited (“Company”, “we”, “our”, or “us”) via our official website https://udyogx.in and related platforms.

By purchasing any of our SaaS subscriptions or digital services, you acknowledge that you have read, understood, and agree to the terms outlined below.

1. Refund Policy

All payments made to UdyogX Technologies Private Limited for subscription plans, software services, and digital solutions are final and non-refundable. This includes, but is not limited to:

  • Monthly, quarterly, or annual SaaS subscriptions

  • One-time setup or customization fees

  • Add-on modules or features

  • Renewals and upgrades

Once a payment is successfully processed, no refunds will be issued, regardless of usage status, dissatisfaction, or cancellation mid-cycle.

If cancelled during trial period and once refund is approved the amount will be credit in 5 to 7 working days.

2. Evaluation Before Purchase

We strongly encourage users to fully evaluate the product during any trial period, demo access, or consultation before committing to a paid plan. If you have questions or need clarification, please contact us at support@udyogx.in before purchasing.

3. Duplicate or Erroneous Transactions

In the event of:

  • Accidental duplicate payments

  • Technical billing errors

You may request a review by writing to us at [support@udyogx.in] within 3 business days of the transaction. Refunds, if applicable, will be processed at the sole discretion of UdyogX Technologies Private Limited after verifying the issue.

4. Auto-Renewals

Our subscriptions may auto-renew based on the selected plan (monthly/quarterly/annually). To avoid automatic billing, you must cancel the subscription before the renewal date.

We do not offer refunds for payments already processed due to failure to cancel in time.

5. Chargebacks and Disputes

  • Initiating a chargeback without contacting us first is considered a breach of these terms.

  • Unjustified chargebacks may result in immediate suspension of your account and may be legally contested.

If you believe a charge was made in error, please contact us at [support@udyogx.in].

6. Contact Information

For any billing-related questions, please reach out to:

📧 support@udyogx.in
🌐 https://udyogx.in

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