Terms & Conditionals

Terms and Conditions for Using UdyogX Platform.

Effective Date: 17th July 2025

These Terms and Conditions (“Terms”) govern the use of SaaS-based services provided by UdyogX Technologies Private Limited (“Company”, “we”, “our”, or “us”) via its platform https://udyogx.in. By subscribing to or using our services, you (“Customer”, “User”, “Client”) agree to be bound by these Terms.

1. Subscription Plans

Our software is available through various subscription plans. The features and pricing for each plan are detailed on our website or as agreed in your service contract. By subscribing, you agree to abide by the terms applicable to the selected plan.

2. Payment Terms

  • Advance Billing: All subscriptions must be paid in advance for the selected billing period (monthly, quarterly, or annually).

  • Accepted Payment Methods: We accept payments via credit/debit cards, UPI, bank transfers, or any other method specified at the time of purchase.

  • Non-Refundable: All payments are final and non-refundable. No refunds will be issued for any reason, including unused time, feature dissatisfaction, or plan downgrades.

3. No Refund Policy

  • No Partial or Full Refunds: Once a payment is made, you will not be eligible for a refund, including but not limited to unused services, mid-cycle cancellations, or accidental purchases.

  • No Refunds on Renewal: Renewal payments are also strictly non-refundable. You must cancel your subscription before the renewal date to avoid being charged.

  • Exception Handling: Any exceptions due to double payments or technical issues will be reviewed solely at our discretion, and only if raised within 3 working days of the transaction.

4. Auto-Renewal

Subscriptions automatically renew at the end of each billing cycle unless canceled in advance.
By subscribing, you authorize us to auto-charge your payment method on each renewal date.

5. Cancellation Policy

  • You may cancel your subscription at any time via your account dashboard.

  • Cancellation will stop the auto-renewal, but you will continue to have access to the services until the current billing cycle ends.

  • Canceling a subscription does not entitle you to a refund.

6. Failed or Delayed Payments

  • If your payment fails, we will retry automatically.

  • Repeated failures may result in the suspension of services until payment is received.

  • It is your responsibility to ensure your payment information is accurate and up-to-date.

7. Pricing and Taxes

  • Prices are exclusive of any applicable taxes or GST, which will be added as per applicable laws.

  • We reserve the right to revise pricing at any time.

  • Continued use of the service after a pricing change constitutes acceptance of the new rates.

8. Chargebacks and Disputes

  • You agree not to initiate chargebacks without contacting our support team first.

  • Unjustified chargebacks may result in immediate account suspension and/or legal action to recover the dues.

9. Contact for Billing Support

For any payment-related queries, disputes, or concerns, please contact:

📧 support@udyogx.in
🌐 https://udyogx.in

Scroll to Top
Scroll to Top